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Connecting WhatsApp
Learn how to connect your WhatsApp Business account
3 min read
Last updated: October 18, 2025
Connecting Your WhatsApp Account
Octendr supports both WhatsApp Business and WhatsApp Business API.
Requirements
- A WhatsApp Business account
- A verified phone number
- Access to your phone for QR code scanning
Connection Process
1. Go to Settings > Integrations
2. Click "Connect WhatsApp"
3. Scan the QR code with your WhatsApp app
4. Authorize the connection
Troubleshooting
If you're having issues connecting, make sure:
- Your phone has an active internet connection
- You're using WhatsApp Business (not regular WhatsApp)
- Your browser allows camera access for QR scanning
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