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Connecting WhatsApp

Learn how to connect your WhatsApp Business account

3 min read
Last updated: October 18, 2025

Connecting Your WhatsApp Account

Octendr supports both WhatsApp Business and WhatsApp Business API.

Requirements

  • A WhatsApp Business account
  • A verified phone number
  • Access to your phone for QR code scanning

Connection Process

1. Go to Settings > Integrations

2. Click "Connect WhatsApp"

3. Scan the QR code with your WhatsApp app

4. Authorize the connection

Troubleshooting

If you're having issues connecting, make sure:

  • Your phone has an active internet connection
  • You're using WhatsApp Business (not regular WhatsApp)
  • Your browser allows camera access for QR scanning
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